Hello! My name is Diederik Oprel and I am an ICT in Business master’s student at Leiden University in the Netherlands. I am conducting a research study on improving Robotic Process Automation (RPA) reliability by designing a vendor-agnostic RPA process orchestrator and I would like to invite you to participate in this survey.

The purpose of this study is to identify the current issues with RPA orchestration, identify orchestration features to resolve these issues, implement these features in a framework and build an open-source working prototype with a subset of these features.

Your participation in this survey is voluntary and your responses will be kept confidential. The survey will take approximately 5-10 minutes to complete. The survey consists of 3 parts, an introduction, RPA reliability and RPA orchestration.
While answering the complete survey is appreciated, feel free to skip questions you don't feel like answering in too much detail. Thank you for your time and participation!

If you have any questions or concerns about this survey, please contact me at d.j.oprel@umail.leidenuniv.nl. By completing this survey, you are giving your consent for the use of your responses for research purposes only.